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G.D.P.R. Policy

MAILING LIST

  • We hold the data for anyone who signs up for our mailing list.

  • We hold names and email addresses.

  • This data is used to send out emails on offers and promotions.

  • The data is help until the person cancels the email subscrption.

  • We do not share this data with any other body.

WHERE DATA IS HELD

  • The data is held on the Mailchimp servers and Wix Servers.

WHO HAS ACCESS

  • The company director and the designated IT staff.

  • We do not share this data with any other body.

CUSTOMER DATA

  • We hold names, addresses, phone numbers and email addresses of all our customers.

  • The data is held for 7 years for tax purposes.

  • Data is held for the duration of an items guarantee if longer than 7 years.

WHERE DATA IS HELD

  • The data is held on the Wix Servers

WHO HAS ACCESS

  • The company director and the designated IT staff.

  • We do not share this data with any other body.

YOUR RIGHTS

You have rights over the information I hold about you. These are :

  • Portability - you can ask me to send your information to someone else

  • Rectification - if you think my records are wrong you can ask me to change them

  • Erasure - in some circumstances you can ask me to remove your details from my records (this is sometimes called 'the right to be forgotten')

  • Fair profiling - you can ask that any processes I automate are done by a person instead of a computer. I don’t automate any information processing, although I do use online forms to collect information. 

  • Right of access - you can have a copy of the information I hold at any time, by requesting it in writing. If you do this it will be provided within 30 days.

  • Restricting processing - in some circumstances you can request that I stop processing your information

  • Objection - you can object to the way I process information (e.g. if it is used to send you direct marketing you don’t want to receive) and you can ask me to stop using it in that way

  • Information - you have the right to understand how I collect and process your information (hence this privacy notice) 

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  • You can withdraw your permission for me to use your information at any time, 

  • You have a right to complain to the ICO if you have any problem with the way I store or use your data, or if you do not think your rights are being respected. 

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